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Why you should let the experts fix problems on PCs

A few days ago I installed a software program on a notebook PC to be used by a colleague at work but to my surprise it generated an error as soon as it started up and refused to run properly. Now this was software that had been working happily on my system for weeks and when I installed it on 5 other PCs it ran quite happily on them too. So what was the problem?

The fact that this software would not work on this PC and one other we found later, was more than a surprise to me it was downright embarrassing. You see I'm a professional software engineer and this software was one of my creations. I get paid to write software and I had absolutely no idea what was wrong with this machine.

Don't assume that your PC problems are your fault

My first reaction was that it must be something that I had done wrong when developing the program so I started to look at my code. I spent a couple of days trying to solve the problem and got absolutely nowhere. This now added depression to my list of troubles but I was becoming more and more convinced that it wasn't my fault. I just had to persuade everyone else that this was the case.

PC software diagnostic and repair is expert work

The IT department at my client's site had also been looking into this problem for me and I'm glad they did. Eventually someone said, "I think I've seen this before". It was about a year earlier but the records were still in the IT database. It had been the result of some unrelated software installation a long time ago but this PC was scarred with it.

The Windows Registry was to blame

The problem turned out to be an error in the Windows Registry. There was a single entry that was left over from an earlier installation. We deleted the entry using Regedit and the problem with my software disappeared. What a relief that was.

Why am I telling you this story? It took 4 IT experts and myself, a software developer to find and fix this obscure but serious bug in the Windows operating system. The problem it was causing rendered 2 PCs that we found with the rogue Registry entry completely useless to us and yet the fix was so simple.

Let the experts maintain your Registry

The question is how can anyone expect to maintain their Windows system without an army of experts to call upon? It's silly little problems like this one that make your computer run slowly, generate errors and crash on you. Sometimes the only way to fix your PC is to reload Windows and lose all your work.

The solution to this problem is to use a Registry Cleaner built by experts. Find out how to use one in this article How Do I Use A Windows Registry Cleaner and Fixer. These are professional PC repair tools designed and developed by experts in the Windows operating system and Registry. With hindsight we should have used one to solve this problem but we had 5 experts on the case didn't we? Oh well you live and learn.